Soya Roasted Namkeen

Thank you for choosing Guru Soya Products. Due to the nature of our products being food items, we do not accept returns or offer refunds. We are committed to delivering high-quality soya-based products, and your satisfaction is our top priority.

Quality Assurance:

Every product from Guru Soya undergoes stringent quality checks to ensure freshness and adherence to the highest standards.
Damaged or Defective Items:

In the unlikely event that you receive a damaged or defective item, please contact our customer service team at customercare@gurusoyaproducts.com within 48 hrs. of receipt.
Provide details and, if possible, images to assist us in addressing the issue promptly.
Cancellation:

Orders cannot be canceled once they are processed due to the perishable nature of our products.
Contact Information:

Customer Service Email: customercare@gurusoysproducts.com
Customer Service Phone: +918999442136
We appreciate your understanding of our no return and refund policy. If you have any concerns or questions about your order, please feel free to reach out to our customer service team.

Thank you for being a valued customer of Guru Soya Products. Your satisfaction and trust in our products are important to us.

Thank you for choosing Guru Soya Products. We aim to provide a seamless and efficient shipping experience for our customers. Please review our shipping information to ensure a smooth delivery process:

1. Processing Time:

Orders are typically processed within 5 - 7 business days from the date of purchase.
Please note that processing times may vary during peak seasons.
2. Shipping Methods:

We offer standard shipping and expedited shipping options.
Shipping rates and estimated delivery times will be provided during the checkout process.
3. Shipping Destinations:

We currently ship to Anywhere.
For international orders, please be aware of any customs duties or taxes that may apply, as these are the responsibility of the customer.
4. Order Tracking:

Once your order is shipped, you will receive a confirmation email with a tracking number.
Use the tracking number to monitor the status and estimated delivery date of your package.
5. Shipping Partners:

We partner with reputable shipping carriers to ensure the timely and secure delivery of your order.
6. Delivery Times:

Standard shipping: 5-7 Days
Expedited shipping: 2-3 Days
7. Delivery Address:

Please ensure that your shipping address is accurate and complete to prevent any delivery issues.
We are not responsible for packages delivered to incorrectly provided addresses.
8. Delayed Shipments:

In rare cases of unexpected delays, we will make every effort to inform you promptly and provide updates on your order status.
9. Contact Information:

If you have any questions or concerns about your shipment, please contact our customer service team at customercare@gurusoyaproducts.com.
Thank you for choosing Guru Soya Products. We appreciate your trust, and we are dedicated to delivering your order in a timely and secure manner.